Support

Account access

If you lost your password, use Forgot password on the sign-in screen.

Contact

Support address: [to be defined in review]. Include the email of your account and a description of the problem. Never send your password or authenticator codes: the team will not ask for them.

Real-money deals

Mineidle does not settle disputes about deals for real money between players and does not return items or currency from those deals. See the terms of use.

Reporting bots and abuse

Bots and multiple accounts are banned. Report them through the support address, with the player’s name and what you saw.